Cultural Contradictions of Statistical Process Control In American Manufacturing Organizations

1 March 1988

journal article
research article
Published by SAGE Publications in Journal of Management

Vol. 14 (1) , 19-31
https://doi.org/10.1177/014920638801400103

Abstract

This 21/2-year study of the implementation of statistical process con-trol in one U.S. location of a large corporation in the automotive in-dustry uncovered cultural barriers to the innovation. A "manufactur-ing culture" is posited and three cultural themes that impeded implementation are described. Implications for research on use of in-novation and ethnographic inquiry are discussed.

Keywords

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