Abstract
Although agents employ a wide range of conflict management techniques in practice, scholars have evaluated only a few of these. A more complete empirical analysis of the spectrum of third-party procedures used to manage international crises reveals that two techniques in particular are most effective: mediation efforts and third-party activities to open or maintain lines of communication. The endpoints of preventing escalation and promoting peaceful settlement take into account the notion of conflict as a dynamic evolutionary process, consisting of several phases, which in turn affect the outcome of third-party management. Crisis management methods that have proved successful in a bipolar world may be similarly successful in the post-cold war environment, an issue future work must address.