Toward analysis of the relations among the youth counterculture, telephone hotlines, and anonymity

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Abstract
During the 1960s, there emerged a youth culture which had two major orientations: the Counterculture and the Movement. We are well informed about this youth culture, its social values, social norms, and emergent social roles (e.g., “hippie”, “freak”, “radical”, “dropout”). Part of these social and political movements was the creation of “alternative”, “counterculture”, or “radical” human service programs. Early examples were free medical clinics, drop-in centers, and telephone hotlines. Among the actual differences in these programs compared to older, “established” human service agencies was (is) the prominent position of the social value of client anonymity. This notion of client anonymity is examined in the attempt to understand its role in the relations among themes of the Counterculture, individual youth, their peers, and youth-serving agencies.

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