Integrating internal and external customer relationships through relationship management: A strategic response to a changing global environment
- 31 January 1998
- journal article
- research article
- Published by Elsevier in Journal of Business Research
- Vol. 41 (1) , 71-81
- https://doi.org/10.1016/s0148-2963(97)00013-1
Abstract
No abstract availableThis publication has 41 references indexed in Scilit:
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