Discount Store Retailing in Korea
- 9 November 2001
- journal article
- Published by Taylor & Francis in Journal of Global Marketing
- Vol. 15 (2) , 81-107
- https://doi.org/10.1300/j042v15n02_05
Abstract
This study examined the effects of consumers' internal shopping motives and external store attributes on excitement that shoppers may experience at discount stores in Korean markets and the mediating impact of excitement on selected behavior outcomes. Among three types of shopping motives (socialization, utilitarian and diversion), diversion significantly affected the level of excitement that shoppers experienced at the discount store. Store attributes of facility-related convenience and a neat, spacious atmosphere had an impact on shoppers' excitement at the discount stores. Excitement positively affected shoppers' satisfaction and repatronage intentions in discount store retailing in Korea. The empirical study results have major implications for multinational retailers as well as for future research in the area of international retailing.Keywords
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