Total quality culture
- 1 December 1997
- journal article
- research article
- Published by Taylor & Francis in Total Quality Management
- Vol. 8 (6) , 417-428
- https://doi.org/10.1080/0954412979424
Abstract
In this paper the authors discuss the quality culture of Japanese companies in the UK and their parent companies in Japan using a paired comparison method. They identify the similarities and differences among them and then investigate the reason for such differences. They have also considered the idea of total quality culture and its various dimensions.Keywords
This publication has 1 reference indexed in Scilit:
- Implementation and pitfalls of total quality managementTotal Quality Management, 1996