Nurses' reflections on problems associated with decision‐making in critical care settings

Abstract
The present study investigated nurses' perceptions of the problems associated with their decision‐making in critical care settings. This paper reports a survey of 230 Australian practicing critical care nurses. In responses to a set of structured questions concerning various difficulties in making decisions, it was found that between 22 and 56% of nurses reported to be experiencing difficulties on a weekly or more frequent basis ‘due to knowledge base’, and ‘personal values conflicts with other staff’, Nearly one‐third (30.3%) of the respondents indicated that they disagreed with other staff who were responsible for making decisions in their units on at least a weekly basis. The nurses were also invited to comment in writing on their concerns in a variety of areas. Major sources of nurse dissatisfaction included: treatment decisions for patients with poor prognoses; disharmony with medical staff concerning decision autonomy issues, especially with junior doctors; time constraints on nursing care; the demands of new intensive care technology upon the nurses' knowledge bases; and the need for in‐service education to address this problem. The paper concludes with arguments for the use of in‐depth interviews to further study these issues.

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