Approaches to Quality
- 1 June 1994
- journal article
- Published by Emerald Publishing in The TQM Magazine
- Vol. 6 (3) , 39-43
- https://doi.org/10.1108/09544789410057881
Abstract
Definitions of quality are contradictory and often misunderstood. Rather than rely on gurus or consultants, practitioners should remember the aim of quality: to produce good products, services and good management. By implementing new ways of managing, organizations can achieve the desired results. Reliance on methodologies will not.Keywords
This publication has 4 references indexed in Scilit:
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- No eulogies for TQMThe TQM Magazine, 1992
- Two CulturesScience, 1959