Satisfaction in Communication: An Examination of the Downs-Hazen Measure
- 1 December 1981
- journal article
- research article
- Published by SAGE Publications in Psychological Reports
- Vol. 49 (3) , 831-838
- https://doi.org/10.2466/pr0.1981.49.3.831
Abstract
First-line supervisors from five textile mills located in the southeast completed the eight-scale Downs-Hazen measure of satisfaction in communication. These data were examined to determine the dimensional stability and the intrascale internal consistency of the measure. The results indicate that, although an eight-factor solution is reasonable, only in a few instances is the generated subscale structure as originally hypothesized. Further, the subscales do not appear orthogonal.This publication has 6 references indexed in Scilit:
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