Stress, Role Ambiguity, and Role Conflict

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Abstract
The purposes of the study were to determine the relationships between stress, role ambiguity, and role conflict and to correlate these measures with job satisfaction. Direct service workers ( n = 138) in mental health, mental retardation, and physical restoration facilities participated. All variables were significantly intercorrelated. Highest correlations were between stress, role ambiguity, and job satisfaction. Role conflict was not significantly correlated with job satisfaction when stress and role ambiguity were partialed out. Leaders' structuring behaviors should be studied as a potential moderator of stress and role ambiguity.