Transformational leadership: moving total quality management to world‐class organizations

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Abstract
Transformational values and competencies will become critically important by the year 2001 if we are to achieve a health system that fosters community well‐being and basic care for all, financed through a combined public–private partnership that is cost effective and uses treatments that unite body, mind and spirit. This article will focus on the use of transformational leadership as a strategy to move health‐care organizations beyond traditional values and approaches by building upon the core values of total quality management (TQM). Learning organizations will emerge and finally world‐class organizations will evolve, combining the characteristics of total quality and learning organizations, and more. A world‐class organization can be described as being the best in its class or better than its competitors in the community, state, nation or world.