Employee performance cues in a hotel service environment: Influence on perceived service quality, value, and word-of-mouth intentions
- 1 March 1996
- journal article
- Published by Elsevier in Journal of Business Research
- Vol. 35 (3) , 207-215
- https://doi.org/10.1016/0148-2963(95)00126-3
Abstract
No abstract availableKeywords
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