Feedback and Feedback Inconsistency as Sources of Strain and Self-Evaluation

1 June 1992

journal article
research article
Published by SAGE Publications in Human Relations

Vol. 45 (6) , 601-620
https://doi.org/10.1177/001872679204500604

Abstract

Six hundred and forty police officers participated in a survey of job performance feedback. Results were interpreted in terms of a hierarchical view of feedback, in which task feedback is relied upon most heavily for evaluating one's own performance, but feedback from the organization is used to adjust the way information from the task is used. Consistent with these expectations, self-evaluations were most closely associated with task feedback. Strain varied as a function of both (a) inconsistency between organization and task feedback, and (b) affective relevance of feedback from others.

Keywords

This publication has 38 references indexed in Scilit:

Feedback as an individual resource: Personal strategies of creating information
Published by Elsevier ,2004
INFORMATION SEEKING DURING ORGANIZATIONAL ENTRY: INFLUENCES, TACTICS, AND A MODEL OF THE PROCESS
Academy of Management Review, 1991
The impact of personal control on performance and satisfaction
Organizational Behavior and Human Decision Processes, 1989
From rarity to evaluative extremity: Effects of prevalence information on evaluations of positive and negative characteristics.
Journal of Personality and Social Psychology, 1989
Task experience and social cues: Interactive effects on attitudinal reactions
Organizational Behavior and Human Decision Processes, 1985
Self-Management: Its Control and Relationship to Other Organizational Properties
Academy of Management Review, 1983
Work as an information environment
Organizational Behavior and Human Performance, 1978
Development of the Job Diagnostic Survey.
Journal of Applied Psychology, 1975
Sources of feedback: A preliminary investigation
Organizational Behavior and Human Performance, 1975
The Scree Test For The Number Of Factors
Multivariate Behavioral Research, 1966