Strategies for Business Process Reengineering: Evidence from Field Studies

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Abstract
This paper reports on early results from case study research into the relationship between business process reengineering (BPR) and strategic planning. First a framework for analysis is proposed based on the concept of alignment. This “process alignment model” comprises four lenses of enquiry: process, strategy, information systems, and change management and control. Four case studies are then described, selected from a wider sample to demonstrate variation across the four domains. A taxonomy of strategies for BPR is derived from the case studies. This taxonomy suggests a richer variety of BPR practice than has been documented to date and provides an opportunity and platform for further research.