Management Styles, Perceptions of Substance Abuse, and Employee Assistance Programs in Organizations

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Abstract
In this article, the authors examine the relationships among organizational style, perceptions of the extent of substance abuse, and the structure and processes of Employee Assistance Programs (EAPs) in the work place. To collect data for this study, researchers administered the Survey of Organizations (SOO) questionaire and additional questions relating to substance use to a random sample of employees from seven corporations (N= 760) and conducted in-depth, open-ended interviews with EAP staff and corporate administrators (N=83). This research led to three major findings: that a negative correlation exists between organizational climate and satisfaction-as measured by the SOO indexes-and the extent of substance abuse in the work place, that the majority of respondents were unaware of specific organizational and EAP policies and procedures, and that EAPs tend to be poorly integrated in terms of structure and process with the organizations' administrative hierarchy. The authors suggest targets for information campaigns and means of integrating EAPs into the corporate hierarchy. They also recommend that future research attempt to specify the impact of intra- and extra organizationalfactors on the extent of substance abuse in the work place and the effectiveness of EAPs.

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