An integrative theory of strategic quality management: a cost-benefit framework for evaluating quality improvement programmes
- 1 January 1989
- journal article
- Published by Taylor & Francis in International Journal of Production Research
- Vol. 27 (1) , 53-71
- https://doi.org/10.1080/00207548908942530
Abstract
No abstract availableKeywords
This publication has 12 references indexed in Scilit:
- Do Higher Prices Signal Higher Quality?Journal of Marketing Research, 1985
- Quality assurance information systems for factory automationInternational Journal of Production Research, 1985
- FORMULATING A QUALITY IMPROVEMENT STRATEGYJournal of Business Strategy, 1985
- Product quality: An important strategic weaponBusiness Horizons, 1984
- Estimating Price-Quality Tradeoffs Using Comparative JudgmentsJournal of Consumer Research, 1984
- Quality circles and production/operations management: Concerns and caveatsJournal of Operations Management, 1983
- Product Quality, Cost Position and Business Performance: A Test of Some Key HypothesesJournal of Marketing, 1983
- Integrating Compositional and Decompositional Analyses to Represent the Intervening Role of Perceptions in Evaluative JudgmentsJournal of Marketing Research, 1981
- A New Strategy for Job EnrichmentCalifornia Management Review, 1975
- Distributed Lags: A SurveyEconometrica, 1967