A methodology to improve switching system software service quality and reliability
- 2 January 2003
- conference paper
- Published by Institute of Electrical and Electronics Engineers (IEEE)
Abstract
No abstract availableKeywords
This publication has 5 references indexed in Scilit:
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- Measurement of software service quality for large telecommunications systemsIEEE Journal on Selected Areas in Communications, 1990
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- A Conceptual Model of Service Quality and Its Implications for Future ResearchJournal of Marketing, 1985