Measurement of software service quality for large telecommunications systems
- 1 January 1990
- journal article
- Published by Institute of Electrical and Electronics Engineers (IEEE) in IEEE Journal on Selected Areas in Communications
- Vol. 8 (2) , 210-218
- https://doi.org/10.1109/49.46874
Abstract
No abstract availableKeywords
This publication has 6 references indexed in Scilit:
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- Communication and Control Processes in the Delivery of Service QualityJournal of Marketing, 1988
- Quality counts in services, tooBusiness Horizons, 1985
- The Marketing of Services: Managing the IntangiblesEuropean Journal of Marketing, 1985
- A Conceptual Model of Service Quality and Its Implications for Future ResearchJournal of Marketing, 1985
- Bridging the gap — Quality control in obstetricsIrish Journal of Medical Science, 1969