The Credibility–Cooperation Connection at the R&D‐Marketing Interface
- 1 March 1988
- journal article
- Published by Wiley in Journal of Product Innovation Management
- Vol. 5 (1) , 20-31
- https://doi.org/10.1111/1540-5885.510020
Abstract
Research and development (R&D) managers' perceptions of both marketing information and marketing managers are analyzed using an information and source credibility framework. The findings are based on a study of R&D directors in 80 technology‐intensive companies and focus on activities and interactions during the new product development process. The authors found that the R&D managers' perceptions differed significantly in high and low integration companies. These perceptions also were influenced by various organizational practices. The R&D‐marketing cooperation was highest where organizational practices were conducive to cooperation and R&D perceived marketing input as credible. Several implications for creating a corporate climate conducive to interfunctional cooperation are developed.Keywords
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