“A job well done”: hospitality managers and success
- 1 April 1995
- journal article
- Published by Emerald Publishing in International Journal of Contemporary Hospitality Management
- Vol. 7 (2/3) , 48-51
- https://doi.org/10.1108/09596119510079990
Abstract
Looks at the different perceptions of success held by hospitality managers, as gauged by a survey undertaken early in 1994. Analyses the tensions between the various perspectives and relates them to their institutional settings and the personal characteristics of managers. Rather than developing an objective classification of “success”, suggests that the variety and conflicts between different perspectives should be recognized and acknowledged, and that there is no one “correct” definition of good job performance.Keywords
This publication has 3 references indexed in Scilit:
- A Question of SizeInternational Journal of Contemporary Hospitality Management, 1993
- IT Connectivity and Pan‐European Hospitality MarketingInternational Journal of Contemporary Hospitality Management, 1991
- Developing behaviorally-anchored scales for evaluating job performance of hotel managersInternational Journal of Hospitality Management, 1986