Evaluating Undergraduate Education: the use of broad indicators

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Abstract
The aim of this study was to examine the extent to which broad indicators of performance, such as student satisfaction with program, teaching, student life and experiences after graduation, could be used for program improvement. Information was obtained from graduates of a major research university in Canada who had received an undergraduate professional degree during the period from 1983 to 1992. Perceived quality of teaching was found to contribute significantly to graduates' rating of the overall quality of their academic program. The most frequently mentioned meaningful feature of their undergraduate education for alumni was the development of the ability to think. The results suggest the need for policy changes to improve teaching and the need for greater organizational coherence in post‐secondary institutional evaluations.