Total Quality Management
- 1 December 1994
- journal article
- Published by Emerald Publishing in International Journal of Quality & Reliability Management
- Vol. 11 (9) , 9-33
- https://doi.org/10.1108/02656719410074279
Abstract
Attempts to capture the varied conceptualizations of industries by researchers and to provide some perspectives from which to understand the concepts, evolution and implementation of TQM. A case study of TQM implementation is presented and the implications for developing economies are highlighted.Keywords
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