Another look at consumer dissatisfaction as a measure of market performance
- 1 March 1983
- journal article
- research article
- Published by Springer Nature in Journal of Consumer Policy
- Vol. 6 (1) , 19-35
- https://doi.org/10.1007/bf00412481
Abstract
No abstract availableKeywords
This publication has 7 references indexed in Scilit:
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- Consumer dissatisfaction as a measure of market performanceZeitschrift für Verbraucherpolitik, 1977
- Who decides what is good für whom? A comment on the paper by ÖlanderZeitschrift für Verbraucherpolitik, 1977
- Can consumer dissatisfaction and complaints guide public consumer policy?Zeitschrift für Verbraucherpolitik, 1977
- Consumer Attitudes toward Marketing and ConsumerismJournal of Marketing, 1972